What Makes a Successful Court Reporting Firm?

Court reporting isn’t what it once was. That much is evident from the technology alone. Once upon a time, stenographs—the keyboard-like device that court reporters use—recorded transcripts in a code similar to Morse code and weighed 50 pounds. Now, stenographs are lightweight and can be connected to a laptop so attorneys can see the transcript in real time.

In this day and age, it is expected that court reporting firms offer more than talented court reporting professionals. Attorneys turn to court reporters for just about every single one of their litigation support needs. In a sphere of business as quickly changing as law, court reporting firms are forced to think quick on their feet and adapt to the changes of attorneys and paralegals in their area.

Credit: Times Square Chronicles

As one of the legal hubs of Texas, the court reporters in Houston must be especially diligent and responsive to their clients’ needs. Many firms offer all the bells and whistles. On top of great court reporters, they employ videographers and invest in great conference spaces. They utilize thebest technology offered to the word of law in order to deliver fast, effective services. In that sort of climate, how can a firm stand out?

The answer is shockingly simple but just as easily forgotten in business: customer service.

This is what puts Hanna & Hanna Reporting a step above most court reporting firms in the Houston. With nearly 30 years of experience in the Texas legal field, Hanna Reporting has mastered what it means to provide attorneys and paralegals quality service. Attorneys can count on Hanna Reporting’s dedication to their craft, but they can also count on Hanna & Hanna being there for them.

Sometimes, emergencies happen and sudden changes need to be made to one’s legal team. On short notice, many court reporting firms would turn desperate attorneys the other way. Hanna Reporting is different. In fact, these Houston court reporters offer an after-hours line specifically for last-minute booking. No matter the day of the week or time of day, attorneys can reach Hanna Reporting by emailing afterhours@hannareporting.com. Clients can expect a return email or phone call shortly after.

The world of law is fast and tumultuous. In that work environment, it is comforting for attorneys to know that legal support is there any time they are needed. The staff at Hanna Reporting take the weight off their client’s shoulders at ever moment possible. No matter which stage or size of the case, Hanna’s court reporters treat their clients with the same level of dedication and respect.

Credit: Impact Staffing Group

A variety of quality services is important. The use of top-tier technology is just as crucial. Without excellent customer service, however, clients don’t come back. In Houston, Hanna Reporting is a triple threat. They offer attorneys top-tier support no matter their required service, all with a smile. Clients are the reason the firm has managed to stay open for three decades, so why not show them how important they are through work?

For more information on Hanna & Hanna, call (713) 840-8484, email info@hannareporting.com, or visit their offices. 

8582 Katy Freeway, Suite 105, Houston, Texas 77024